Terms & Conditions

1. About DELTART

DELTART is an online store specializing in handcrafted Indian art, including Tanjore Paintings, Tanjore Dancing Dolls, Panchaloha Statues, Brass Décor, and other traditional handicrafts.

2. Acceptance of Terms

By using our website, creating an account, or placing an order, you agree to comply with these Terms & Conditions. If you do not agree, please refrain from using our website.

3. Product Information

• All products are handcrafted and may have slight variations in color, texture, dimensions, and finish.
• Product images are for illustrative purposes only. Actual products may vary slightly due to photography and screen settings.
• Handmade imperfections are not considered defects but part of the product's uniqueness.

4. Pricing & Payments

• All prices are displayed in Indian Rupees (INR) unless otherwise stated.
• Prices are subject to change without prior notice.
• Full payment must be received before order processing and shipment.
• DELTART reserves the right to cancel any order due to pricing errors or payment issues.

5. Order Confirmation

• Orders are confirmed only after successful payment.
• DELTART reserves the right to refuse or cancel any order at its discretion.
• Customers will receive an email confirmation upon successful order placement.

6. Shipping & Delivery

• Delivery timelines are estimates and may vary based on location and courier services.
• DELTART is not liable for delays caused by natural disasters, strikes, customs procedures, or other circumstances beyond our control.
• Risk of loss and ownership transfers to the customer upon successful delivery.

7. Returns & Refunds

• Returns are accepted only for damaged, defective, or incorrect items.
• Any damage claims must be reported within 48 hours of delivery with unboxing photos and videos.
• Customized, made-to-order, personalized, or commissioned products are non-returnable and non-refundable.
• Approved refunds will be processed to the original payment method within 7–10 business days.

8. Custom & Commissioned Orders

• DELTART specializes in custom handcrafted artworks and Panchaloha statues.
• Advance payments made for custom orders are non-refundable once production has commenced.
• Production timelines are approximate and may vary depending on design complexity and craftsmanship requirements.

9. Intellectual Property

• All website content, including logos, images, designs, product descriptions, graphics, and text, is the exclusive property of DELTART.
• Unauthorized reproduction, copying, distribution, or commercial use is strictly prohibited.

10. User Conduct

You agree not to:

• Use the website for unlawful purposes.
• Attempt to disrupt website functionality.
• Upload malicious software or harmful code.
• Copy or misuse website content without permission.

11. Limitation of Liability

To the maximum extent permitted by law, DELTART shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

12. Warranty Disclaimer

All handcrafted products are sold "as available." DELTART makes no warranties, express or implied, beyond those required under applicable consumer protection laws.

13. Privacy

Customer information is handled according to our Privacy Policy. By using our website, you consent to the collection and use of information as described therein.

14. Changes to Terms

DELTART reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms.

15. Contact Information

DELTART

Email: deltartstore@gmail.com

Address: 10, 7th St, Anna Nagar, Vilar Road, Thanjavur - 613006